Facchino Photography is committed to providing top quality photography and customer support. Please contact us at [email protected] or give us a call at 916-333-3300.
What is the difference between Low and High Resolutions?
A low resolution image is 600x900. A high resolution image is roughly 2304x3456 or larger depending on what camera is used.
What is the difference between the Digital Pick Any XX and 1 Person/Bib High or Low Resolution Bundle?
The Digital Pick Any XX packages are when you want to order digital images of multiple participants. If you are looking to just purchase your images, or your teams images from an event, order the 1 Person/Bib Bundle in either high or low resolution. It will save you money!
How do I order a Digital Pick Any package?
This is a detailed process, but the benefit is that you can create a digital package containing images from different participants, and from multiple events. That's right! The Web or High Resolution Pick Any packages can be created not just of multiple people from one event, but from multiple events too! This is a first ever for Facchino Photography. In order to create a Favorites list, you have to create an account first. Create my Account!
How do I order a 1 Person/Bib High or Low Resolution Bundle?
Are there refunds on digital orders?
Unfortunately, once a digital order is downloaded by the customer, there are no refunds or exchanges. Please make sure that what you're ordering is exactly what you want. If you have any questions about digital products please call (916) 333-3300 or email [email protected].